In this episode, I discuss with Stefan Flothmann, who heads Greenpeace's MindWorks Cognitive Science Lab, how campaign designs miss how humans process difficult and negative emotions, and how this diminishes campaigns' effectiveness.Quotes:“Greenpeace staff were working on the assumption we were working towards a state of paradise, but they are struggling instead with the state of loss we have to deal with”“Our assumption used to be: we are humans, so we understand how other humans work. Common sense approaches to our campaigning suffice. We were wrong”Stefan's bio:·      Global Director at Mindworks Cognitive Science Lab, Greenpeace (GP) East Asia·      Former Program Director, Greenpeace E-Asia·      Former Dir Climate and Energy, Greenpeace·      Former Dir of Int Ocean Governance, Pew Charitable TrustWe discuss:Why Greenpeace as one of the largest brand names in environmental activism felt the need to change its assumptions behind its campaigning approachesThe relevance of behavioral psychology, social psychology and neuroscience for campaigning organizationsHow to better take account of difficult, and negative human feelings in advocacy?How to go from broadcasting and audience-centric to audience-empathetic approachesOrganizational resilience within NGOs during this period of a pandemic; how should leaders respond?Stefan Flothmann’s LinkedIn profileRead more here about  MindWorks's advice on how to campaign during the Covid pandemic. And here is MindWork's website about campaigning for mindset changeYou can reach Stefan at sflothma@greenpeace.orgClick here to subscribe to be alerted when new podcast episodes come out or when Tosca produces other thought leadership pieces.Or email Tosca at tosca@5oaksconsulting.org if you want to talk about your social sector organization’s needs, challenges, and opportunities.You can find Tosca’s content by following her on her social media channels: Twitter LinkedIn Facebook