13 min listen
16. What Customers Really Want
16. What Customers Really Want
ratings:
Length:
37 minutes
Released:
Dec 10, 2021
Format:
Podcast episode
Description
Thomas and Natasha discuss topics like:Quantitative versus qualitative analysis, and why both are valuable.The art involved in getting a client or would have been client to open up about their experience.Why not to be afraid of lost buyer feedback.How are technology providers navigating the pivot from the technical buyer to the business buyer persona. Current top trends in the sales cycle.How companies build the customer facing role muscle of being effective listeners for customer’s needs, and or frustrations.How technology sales will change and evolve over the next 5 years
Released:
Dec 10, 2021
Format:
Podcast episode
Titles in the series (77)
10. The Case for Transformation by TECHtonic: Trends in Technology and Services