14 min listen
57. Looking to the Future: Professional Services at Salesforce
57. Looking to the Future: Professional Services at Salesforce
ratings:
Length:
46 minutes
Released:
Aug 4, 2023
Format:
Podcast episode
Description
Shally Stanley, SVP of Global Delivery at Salesforce, joins us on TECHtonic to discuss the future of the professional services function within technology providers. In this episode, we cover topics such as:How companies are breaking down silos between professional services, customer success, and supportKPIs and future metrics for success in professional servicesHow companies are pricing and packaging professional services offersThe impact of AI and data on consulting and professional servicesThe market’s current demand for customized offers
Released:
Aug 4, 2023
Format:
Podcast episode
Titles in the series (77)
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