33 min listen
Episode 053. Design the Customer Experience with Shimoda’s Ian Millar
Episode 053. Design the Customer Experience with Shimoda’s Ian Millar
ratings:
Length:
41 minutes
Released:
Aug 12, 2020
Format:
Podcast episode
Description
Joining Patrick in the Leadership Lab this week is Ian Millar, co-founder and head of product at Shimoda Designs, an elite outdoor photography bag brand. They talk about Ian’s journey from the slopes of Whistler, Canada to his current home in Japan, including a Kickstarter campaign that met 600% of its goal in just a few days. Ian’s laser focus on his customers and their experience has led to an authentic, sincere brand with a loyal fan base. Sign up for our newsletter at leddingroup.com/newslettersignup to get the latest articles, videos, and updates from Dr. Leddin and Leddin Group.
Released:
Aug 12, 2020
Format:
Podcast episode
Titles in the series (100)
001. Clean up your management mess with WSJ Bestselling author Scott Miller: In our inaugural episode Patrick sits down with n… by Leadership Lab with Dr. Patrick Leddin