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Episode 053. Design the Customer Experience with Shimoda’s Ian Millar

Episode 053. Design the Customer Experience with Shimoda’s Ian Millar

FromLeadership Lab with Dr. Patrick Leddin


Episode 053. Design the Customer Experience with Shimoda’s Ian Millar

FromLeadership Lab with Dr. Patrick Leddin

ratings:
Length:
41 minutes
Released:
Aug 12, 2020
Format:
Podcast episode

Description

Joining Patrick in the Leadership Lab this week is Ian Millar, co-founder and head of product at Shimoda Designs, an elite outdoor photography bag brand. They talk about Ian’s journey from the slopes of Whistler, Canada to his current home in Japan, including a Kickstarter campaign that met 600% of its goal in just a few days. Ian’s laser focus on his customers and their experience has led to an authentic, sincere brand with a loyal fan base.   Sign up for our newsletter at leddingroup.com/newslettersignup to get the latest articles, videos, and updates from Dr. Leddin and Leddin Group.
Released:
Aug 12, 2020
Format:
Podcast episode

Titles in the series (100)

Join Dr. Patrick Leddin every Wednesday as he speaks with authors, thought leaders, athletes, entrepreneurs and other influential leaders as they challenge the status quo of leadership to explore new ways to lead and find success.