Our guest this week is the amazing and very wise, Joe Stokes who is the district manager for EuroFix, AutoFix, and Mike's Auto in Middle Tennessee. This is Joe’s second time on the show and if you’ve not heard his first interview, we'd highly recommend it. In fact, it was one of our top listened-to episodes. I asked Joe to come back and share some more wisdom, and share he did! We recorded a 3-part series which we are so excited for you to hear. In this first part of the series, we discuss how Joe dealt with a store that had been affected by an underperforming manager. Yes, this is a long episode, but let me assure you that the actionable “clues” which will help you be a better leader are non-stop. Thanks to our sponsors, Leads Near Me and Shop Fix Academy. They serve our industry and help make this show possible. Learn more about them below. Leads Near Me is a full-service online digital presence provider for automotive repair shops. Let Leads Near Me effortlessly increase your car count by reaching them at 888-953-2379 or by visiting them online at LeadsNearMe.comShop Fix Acadamy’s sole purpose is to stop the average small business from destroying the average family. Call 615-645-3683 to speak to someone on our leadership team about seeing if Shop Fix Acadamy is a good fit for your shop. Learn more at ShopFixAcademy.com