Companies spend billions of dollars annually on diversity efforts with remarkably few results. Too often diversity efforts rest on the assumption that all that's needed is an earnest conversation about "privilege." That's not enough. To truly make progress we need to stop celebrating the problem and instead take effective steps to solve it. Through her own exhaustive research, fresh evidence and first-hand work with companies our guest shows how it's done, and, reassuringly, how easy it is to get started. We welcome the author of Bias Interrupted: Creating Inclusion for Real and for Good, Joan C. Williams, welcome to the show. Find Joan here: Find bias interrupters here: