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Lessons From Building a 70 Person Growth Team — Jason van der Merwe, Strava

Lessons From Building a 70 Person Growth Team — Jason van der Merwe, Strava

FromSub Club by RevenueCat


Lessons From Building a 70 Person Growth Team — Jason van der Merwe, Strava

FromSub Club by RevenueCat

ratings:
Length:
49 minutes
Released:
Mar 22, 2023
Format:
Podcast episode

Description

On the podcast we talk with Jason about some of Strava’s big growth wins, the importance of feature education, and whether or not all product teams should actually be growth teams.Top Takeaways? User-focused engineers make great growth engineers — a cross-functional approach is the key to growth.? Collaboration amongst a small team can benefit testing and success rates, but be careful not to miss the bigger picture in the process.? View your team as a platform: once you’ve built it, use it to optimize and deliver user experience.? Flying solo you can test as much as you want, but you need to trust your team to run their own experiments — the results are likely to surprise you.? Make it easy enough to test any and every idea — creating a safe space to test can yield amazing results.About Jason van der Merwe?‍? Director of Growth Engineering at Strava? “Make it easy enough to test any and every idea.”?  LinkedIn | TwitterLinks & Resources‣ Check out Strava‣ Work with Strava‣ Check out Jason’s site and musings on growth and more Follow us on Twitter‣ David Barnard‣ Jacob Eiting‣ RevenueCat‣ Sub ClubEpisode Highlights[1:58] Growing as an engineer: Jason explains what the role of a growth engineer entails — most importantly, thinking like a product manager.[4:10] If it’s not on Strava, it didn’t happen: Growth by word-of-mouth is the holy grail. How Strava grew before Jason joined looked different to how it grew once he joined.[10:31] Flying blind: The board said that top companies have growth teams and to make it happen. Jason’s team had no idea what they were doing at first — it all started with tinkering and analyzing the metrics.[16:26] From 0 to 100: Jason talks about how Strava’s growth team grew from nothing into five multidisciplinary teams with 70 people.[20:37] Conflicts and scaling: Smaller meetings are more successful, but can be a challenge for creating a more overarching narrative.[26:26] Core values: Strava has different teams focusing on different values, but all teams are platforms.[28:13] Feature education: Developers can miss fundamentals — Jason explains how Strava factors this into development. Perfect observability remains a problem, but Jason says it’s important to move forward and make decisions in spite of that.[31:31] Test churning: Because he was close to the problem, Jason could test nonstop. But now his role has changed, he needs to trust his teams and help them do their jobs well — illustrating the importance of engineers thinking like product managers.[34:39] Stay focused: When debate about what to do becomes time-consuming and you’re not moving fast, you know it’s time to test more. Metrics like measured (not modeled) outcomes are key at Strava.[40:09] Black box: No app developer has control of the App Store. App store optimization (ASO) might ease the pressure, but at the expense of the novelty effect. The best advice? Don’t depend on it.[45:30] The power of copy: Visual design can be distracting for users, as well as powerful. But copy — no matter where it is — always has a huge impact.
Released:
Mar 22, 2023
Format:
Podcast episode

Titles in the series (89)

Interviews with the experts behind the biggest apps in the App Store. Hosts David Barnard and Jacob Eiting dive deep to unlock insights, strategies, and stories that you can use to carve out your slice of the 'trillion-dollar App Store opportunity'.