Jacqueline Whitmore, International Etiquette expert is on to help us with etiquette tips for business and life. We discuss how to have navigate zoom meeting, how to engage in a meaningful way at the office to build rapport, and then she answers the audience questions relating to thank you notes, gifts, and what to say when someone you care about is diagnosed with a serious medical issue, or loses someone they love, including a pet.  I think in mid-life there are more of these scenarios and it is hard to know what to say or do to best support the person. Tune in now to hear Jacqueline’s advice. The show notes and the freebie she mentioned are at https://thegoodlifecoach.com/221 We Discuss: Office protocol including what to wear How to navigate zoom meetings Audience questions – including what to say/do when someone you care about is diagnosed with cancer or other illness or loses someone they love, including a pet. Resources Mentioned Website:  etiquetteexpert.com – and access to Jacqueline’s freebie. Books: Business Class: Etiquette Essentials for Success at Work Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals  Michele’s Freebie – join the newsletter GUEST BIO: Jacqueline Whitmore, is an international etiquette expert, a certified speaking professional and the founder of The Protocol School of Palm Beach She is the author of “Business Class: Etiquette Essentials for Success at Work” and “Poised for Success: Mastering the Four Qualities That Distinguish Outstanding Professionals.” Ranked as one of the most widely quoted etiquette experts in the world, Jacqueline’s advice is sought by countless media outlets. Thank you so much for listening!