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The secret ingredients of great hospitality | Will Guidara

The secret ingredients of great hospitality | Will Guidara

FromTED Business


The secret ingredients of great hospitality | Will Guidara

FromTED Business

ratings:
Length:
18 minutes
Released:
Feb 27, 2023
Format:
Podcast episode

Description

Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his Michelin-rated restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The move earned such a positive reaction that Guidara began pursuing "unreasonable hospitality" full-time, seeking out ways to create extraordinary experiences and give people more than they expect. In this funny and heartwarming talk, he shares three steps to crafting truly memorable moments centered in human connection -- no matter what business you're in. After the talk, Modupe shares a collaboration-sparking activity to help you connect with the people you work with.
Released:
Feb 27, 2023
Format:
Podcast episode

Titles in the series (100)

Some of the world's greatest innovators, entrepreneurs, and business researchers share their stories and insights from the stage at TED conferences, TEDx events and partner events around the world. You can also download these and many other videos for free from TED.com that features interactive English transcript, and subtitles in as many as 80 languages. TED is a nonprofit devoted to Ideas Worth Spreading.