22 min listen
Turn critics into allies | Bob Langert
FromTED Business
ratings:
Length:
27 minutes
Released:
Feb 1, 2021
Format:
Podcast episode
Description
When an organization is battered by critics, how does it usually respond? “Deny and push back, put out some sort of lame statement,” says Bob Langert, “and no progress is made at all.” But based on 25 years leading sustainability and corporate responsibility at McDonald’s, Bob proposes another way: To work with critics.
In this talk, he shares stories that take us from the Amazon to slaughterhouses, from tree huggers to corporate suits, all in the search for common ground with his greatest detractors.
In this talk, he shares stories that take us from the Amazon to slaughterhouses, from tree huggers to corporate suits, all in the search for common ground with his greatest detractors.
Released:
Feb 1, 2021
Format:
Podcast episode
Titles in the series (100)
How to disagree productively and find common ground | Julia Dhar: Often it feels like the only thing we can agree on is that we can't agree on anything. by TED Business