Close your email, turn off your phones, and get ready to take some notes. Author Chris McGoff joins us on the show and offers countless invaluable techniques that can transform your personal life and work life. He's the founder of The Clearing, Inc, a strategic management firm that utilizes his 33 years of experience helping companies of all sizes around the world. Who are your customers? What do they need? How can you effectively meet that need? If you're in a position of authority -- are you actually leading or simply managing? What makes a good leader and how can you become a person who leads and inspires? Are you heading in the right direction? Are you asking the right questions? Chris McGoff, Founder of The Clearing, Inc., has spent the last 30 years helping governments and organizations to engender new, transformative possibilities for a better world. McGoff is a speaker and author of Match in the Root Cellar: How You Can Spark a Peak-Performance Culture (Advantage, July 2017) and The PRIMES: How Any Group Can Solve Any Problem (Wiley, 2012).    The Clearing, Inc. is a strategic management consultancy headquartered in Washington, D.C., that guides organizations and coalitions to tackle their most complex and high-stake problems.