17 min listen
The origins of customer-centricity, with Professor Sean Meehan
The origins of customer-centricity, with Professor Sean Meehan
ratings:
Length:
18 minutes
Released:
Mar 31, 2022
Format:
Podcast episode
Description
In this inaugural episode, JohnJo Devlin is joined by Sean Meehan, the Martin Hilti Professor of marketing and management and Dean of Faculty at IMD. Professor Meehan is the author of multiple books on Customer Centricity; an often misunderstood concept that he explains in his first conversation with ManagementCast.Read our new magazine, I by IMD, here.Discover IMD's leadership programmes here.Host: JohnJo DevlinGuest: Professor Sean MeehanProduced by: JohnJo Devlin Editing: Max Bower
Released:
Mar 31, 2022
Format:
Podcast episode
Titles in the series (32)
The future of Customer-Centricity, with Professor Sean Meehan: Professor Sean Meehan helps listeners understand just what to expect when dealing with the consumers of tomorrow. The bottom line: businesses that prioritize client interests perform better than their peers. by ManagementCast by IMD