17 min listen
370: Old-fashioned manners and courtesy with Jack Williams
370: Old-fashioned manners and courtesy with Jack Williams
ratings:
Length:
70 minutes
Released:
Sep 1, 2017
Format:
Podcast episode
Description
In this episode, we discuss working with the best to become the best, profit sharing, how being small allows you to be unique, motivating and encouraging your people, being selective with who you allow on your team, having personal high-touch relationships with each of your guest, how your team is a reflection of who you are, and tieing good old fashioned manners and courtesy into your culture. It was over a half century ago when founders Jack and Linda Williams got hitched and began their lifetime dedication to the food industry. Along the way, they helped develop the concept for a well-known steakhouse chain and built 34 restaurants in two decades, becoming their largest and most successful franchisee. In 1989 Jack and Linda Williams would open the first Richie's Diner established in Temecula, California. Today there are a total of 3 Richies Diners and it continues to be a family owned and operated concept.
Released:
Sep 1, 2017
Format:
Podcast episode
Titles in the series (100)
139: Talking Tuesday | 5 A's for Effectively Addressing Mistakes.: Like last week, this week's Talking Tuesday is discussing Danny Meyer's . In his book he shares "5 A's for effectively addressing mistakes." If used, these 5 A's can help you convert unsatisfied guest into raving... by Restaurant Unstoppable with Eric Cacciatore