37 min listen
Q&A Daisy Chain
ratings:
Length:
77 minutes
Released:
Aug 3, 2021
Format:
Podcast episode
Description
We're trying an interesting approach with this podcast. We solicited a question from the ITSM community on LinkedIn, and then approached an SME to answer it, and then to ask their own question. We've ended up building an episode around this ""daisy chain"", and we'd love to know what you think!We start with a question sent in by Mitch Pautz (Senior ITSM Analyst, University of Southern California), which Akshay uses to kick off the episode with Rob Akershoek (Chair of The Open Group IT4IT Forum). Rob then asked a question about value streams which was addressed by Daniel Breston (Independent ITSM consultant and coach) & Michelle Major-Goldsmith (Manager, Kinetic IT). Finally, Dan asked a question about talent management, which Akshay brought back to base to have a chat with AXELOS CEO Mark Basham and CCO Catherine Newman.This episode's shout-out is to Orian Mendes, a Business Development Manager at TSO, the official publisher of ITIL guidance.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
Released:
Aug 3, 2021
Format:
Podcast episode
Titles in the series (44)
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae: In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Specialist guidance ‘Create, Deliver and Support’, which is part of the ITIL 4 Managing Professional stream. by The AXELOS Best Practice Podcast