37 min listen
Enterprise Service Management
ratings:
Length:
63 minutes
Released:
Sep 9, 2021
Format:
Podcast episode
Description
In this episode, AXELOS’ Akshay Anand is joined by Andrea Kis, Principal Consultant at Devoteam, Jay Srinivasan, CEO at atSpoke (recently acquired by Okta), and Ian Aitchison, VP Product Management at Nextthink to talk about the adoption and use cases of Enterprise Service Management (ESM). They’re also sharing tips to help organization succeed in their ESM programmes.This week’s “shout-out” goes to Kenneth ('Kengon') Gonzalez, a veteran of the US military, and of the IT/SM world. He's worked in software development, support and operations, and most recently has been an advisor to CEOs and CIOs around the world.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
Released:
Sep 9, 2021
Format:
Podcast episode
Titles in the series (44)
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae: In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Specialist guidance ‘Create, Deliver and Support’, which is part of the ITIL 4 Managing Professional stream. by The AXELOS Best Practice Podcast