37 min listen
Creative Professionals - Part 3
ratings:
Length:
62 minutes
Released:
May 4, 2021
Format:
Podcast episode
Description
In part 3 of our Creative Professionals series, AXELOS’ Akshay Anand interviews Bill Conry, a stand-up comic based in Dublin, before being joined by Dave Snowden (Founder and Chief Scientific Officer, Cognitive Edge) and Sanjeev NC (Product Manager, SuperOps.ai) to talk about how techniques like storytelling and narrative based knowledge management can help IT organizations.This week’s “shout-out” goes to Kathy Veldboom. Kathy is an established leader of ITSM organizations, with experience in setting up, managing, and at times transforming, large customer and technical support teams in the US. Bill Conry: Instagram @bcon101Dave Snowden: Twitter @snowdedSanjeev NC: sanjeevnc.comVisit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
Released:
May 4, 2021
Format:
Podcast episode
Titles in the series (44)
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae: In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Specialist guidance ‘Create, Deliver and Support’, which is part of the ITIL 4 Managing Professional stream. by The AXELOS Best Practice Podcast