59 min listen
Episode 473: OK, Zoomer: Banks aren’t Ready for Generation Z
FromBreaking Banks
ratings:
Length:
55 minutes
Released:
Dec 22, 2022
Format:
Podcast episode
Description
Banking leaders aren’t confident that they have the tools in place to effectively serve Generation Z customers, those born between 1997-2012. David Stillman, Founder of GenGuru and co-author of Gen Z @ Work says this lack of confidence is well-founded. He draws on his decades of research to talk about the challenges of meeting the needs of five different generations of customers, why Gen Z doesn’t want work/life balance, and how Gen Xers can avoid making the same mistakes with Gen Z that the Boomers made with Millennials.
https://www.youtube.com/watch?v=SjcG-AtPy3k
https://www.youtube.com/watch?v=SjcG-AtPy3k
Released:
Dec 22, 2022
Format:
Podcast episode
Titles in the series (100)
Episode 453: Made in Canada: Principles Based Consumer Innovation & Keeping Customers Happy: https://youtu.be/H1e-ga57Aio by Breaking Banks