GrubHub co-founder Mike Evans started the food delivery service in his apartment and left, 12 years later, after a $2.1 Billion IPO. Along the way, he's transformed the way consumers interact (or don't interact) with restaurants, learned the "real way" to apologize, and is focusing his efforts on providing salaries, benefits, equity, continuous training, and progressive career opportunities to folks entering the building trades. After the podcast, learn more about Mike's career and his 4,000-mile coast-to-coast bike trip in Hangry: A Startup Journey.Additional topics include:Grubhub's Chicago origin story (00:07:41)The efficiency issue with telephone orders (00:13:41)How GrubHub's customer service crushed the competition (00:23:33)Expanding markets and the Seamless merger (00:33:54)Fixer.com - a new path into the building trades (00:41:28)------------Visit Notepd.com to read our idea lists & sign up to create your own!My new book Skip the Line is out! Make sure you get a copy wherever books are sold!Join the You Should Run for President 2.0 Facebook Group, where we discuss why you should run for President.I write about all my podcasts! Check out the full post and learn what I learned at jamesaltucher.com/podcast.------------Thank you so much for listening! If you like this episode, please rate, review, and subscribe  to “The James Altucher Show” wherever you get your podcasts: Apple PodcastsStitcheriHeart RadioSpotifyFollow me on Social Media:YouTubeTwitterFacebook