What is your habitual orientation towards other people? When you encounter people, customers, employees, your spouse, children, an unhelpful person in customer service, what is your inclination? Is it to be heard by them? Is it to get by them? Is it to handle them as efficiently as possible so that you can get on with more important things, or is your first inclination to understand them? By the end of this episode, you'll be able to use one habit to change every aspect of your day, perhaps even your life.

Ryan Reynolds says learning conflict resolution changed his life and how he approaches business – by Sarah Jackson: https://www.businessinsider.com/ryan-reynolds-says-conflict-resolution-changed-his-life-business-approach-2022-10?r=US&IR=T%5C

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