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Home Depot's Power Hour (Part 1) | Customer Service & the Thank You Economy

Home Depot's Power Hour (Part 1) | Customer Service & the Thank You Economy

FromJUST LEAD Podcast


Home Depot's Power Hour (Part 1) | Customer Service & the Thank You Economy

FromJUST LEAD Podcast

ratings:
Length:
11 minutes
Released:
May 24, 2021
Format:
Podcast episode

Description

If you walk into any Home Depot around 10:00am on a weekday, you’ll likely hear an announcement that Power Hour is beginning. This customer service initiative popularized by CEO Frank Blake in 2010 inspired one of our values at theChapel. Every week, we take intentional time to pray for, recognize, and celebrate people who are making a difference in our organization! Even if you're not leading a church, don't forget that your business is still the people business. Customer service matters. And saying "THANK YOU?" That's not just an act of goodwill, but it builds influence & trust. Who can you "power hour" today?
Released:
May 24, 2021
Format:
Podcast episode

Titles in the series (100)

The JUST LEAD Podcast with Mark Quattrochi is for active leaders who are making timely decisions in a dynamic marketplace. Turn fast, move forward, and make the most of every moment. Mark Q is a Brooklyn native, baseball fanatic, & former music industry leader. Now, he's the Lead Pastor at theChapel in Tampa Bay, Florida.