31 min listen
Home Depot's Power Hour (Part 1) | Customer Service & the Thank You Economy
Home Depot's Power Hour (Part 1) | Customer Service & the Thank You Economy
ratings:
Length:
11 minutes
Released:
May 24, 2021
Format:
Podcast episode
Description
If you walk into any Home Depot around 10:00am on a weekday, you’ll likely hear an announcement that Power Hour is beginning. This customer service initiative popularized by CEO Frank Blake in 2010 inspired one of our values at theChapel. Every week, we take intentional time to pray for, recognize, and celebrate people who are making a difference in our organization! Even if you're not leading a church, don't forget that your business is still the people business. Customer service matters. And saying "THANK YOU?" That's not just an act of goodwill, but it builds influence & trust. Who can you "power hour" today?
Released:
May 24, 2021
Format:
Podcast episode
Titles in the series (100)
Layne Schranz | Church of the Highlands (Part 1 of 2): This special XL Episode goes beyond our usual 10 minutes to spend some extra time with a special guest, Pastor Layne Schranz. We invited Pastor Layne to speak to our staff for the day and we caught up with him in this hour-long conversation about leadership, culture, and building teams. Make sure to check out Part 2 of this episode, available now on X with Q! Pastor Layne Schranz has been on staff as an associate pastor at Church of the Highlands, one of our nation's most influential churches, since May 2001. His family moved to Birmingham from Colorado Springs, Colorado, where he spent several years working as the president of one of the nation’s most successful towing companies and volunteering as a youth pastor at New Life Church. Once Pastor Layne arrived at Highlands, he pioneered Highland’s Student Ministries program as well as the Highlands Leadership Institute, which eventually became Highlands College. He also served as by JUST LEAD Podcast