The humble course was once the go-to solution for learning and development teams across the world, but in recent years it has suffered from a damaged reputation. This week on The GoodPractice Podcast, we discuss whether traditional formal learning has a role in the modern workplace. And, if so, when? To dig into this topic, Ross G and James are joined by author and learning designer Patti Shank. In this episode we discuss: why courses are so unpopular when a course is a good solution the characteristics of a good course If you'd like to get in touch with us about any of the things we've said on this show, you can tweet @RossGarnerGP, @JamesMcLuckie and @PattiShank. You can also tweet @GoodPractice or @GoodPracticeAUS. To find out more about what we do, visit goodpractice.com. The book Ross mentioned, by Don Norman, was The Design of Everyday Things, available on Amazon at: https://www.amazon.co.uk/Design-Everyday-Things-MIT-Press/dp/0262525674 The learning platform Patti referenced was New Zenler. You can request early access at: https://www.zenler.com/ Ross' 'zip file' life hack came from Twitter, courtesy of @Helena_LB via John MacMillan (@_jmac_).