It is incredibly fascinating to chat with Jeffrey Mason in this episode. He shares tons of golden nuggets about establishing the proper discipline, paying attention to details, asking the right questions, and creating connectivity and compatibility with your guests. All in all, to really deliver a better customer experience to your audience and positively impact the end results of your show. WHAT TO LISTEN FOR Video podcasts vs. audio podcasts How to map out your content and the benefits of having “episodes in the can” The process of structuring a framework out of your show  Significance of knowing your guests prior to interview The importance of “role-playing” in podcasting RESOURCES/LINKS MENTIONED SimpleBiz360: Timeless Business Tools by Jeffrey R. Mason | Paperback TubeBuddy How to Win Friends & Influence People by Dale Carnegie | Audiobook & Hardcover  Tim Pool Daily Show | Spotify and Apple ABOUT JEFFREY MASON Jeff is a Customer Experience Coach, Podcaster, Author, and Keynote Speaker. He is the owner of SimpleBiz360, which provides ground-level customer experience improvements. He and his team roll up their sleeves and work with companies to look at the mechanics of "HOW" business is conducted. The new business frontier is experiential and atmospheric. This rapidly growing trend is driving consumers, buyers, guests, clients, and patients to measure transactions with "how they feel." They help companies navigate and address this sizeable shift in the marketplace. Jeff’s CE Coaching programs (Surfing | Snorkeling | Scuba Diving) are molded to the customer’s specific goods, services, culture, personnel, procedures, and customer experiences. The coaching assistance is 100% collaborative. His SimpleBiz360 podcast airs each Thursday morning on YouTube and 28 listening platforms. His book is available on Amazon or his website.      CONNECT WITH JEFF Website: SimpleBiz360™ Podcast: SimpleBiz360™ Podcast Apple & Spotify Book: SimpleBiz360: Timeless Business Tools  IGTV: @simplebiz360 YouTube: SimpleBiz360 LinkedIn: Jeffrey R. Mason     CONNECT WITH US If you are interested in getting on our show, email us at team@growyourshow.com. Thinking about creating and growing your own podcast but not sure where to start? Click here and Schedule a call with Adam A. Adams! Upgrading your podcast equipment or maybe getting your first microphone? Get Your Free Equipment Guide! We also have free courses for you on everything you need to know about starting a great podcast! Check out our first 6 episodes through the links below!   Identify Your Avatar - Free Course 1/6 What To Do BEFORE You Launch Your Podcast - Free Course 2/6 How To Launch A TOP Show - Free Course 3/6 Best Marketing And Growth Strategies - Free Course 4/6 How To Monetize Your Podcast - Free Course 5/6  Top 22 Pitfalls On Starting Your Own Podcast - Free Course 6/6 If you want to make money from your podcasts, check out this FREE resource we made. Our clients use a sponsor sheet, and now they are making between $2,000 to $5,000 from sponsorship! Subscribe so you don't miss out on great content and if you love the show, leave an honest rating and review here!