“We should shift more of our energies upstream personally, organizationally, nationally, and globally. We can and we should stop dealing with the symptoms of problems again and again, and start fixing them." So writes author Dan Heath in his terrific new book Upstream: The Quest to Solve Problems Before They Happen, which has just been published. 
 
This conversation between LEI editor Tom Ehrenfeld and Dan explores the practical applications of the upstream mindset, and; given the timing, explores how upstream thinking is all the more relevant in our current pandemic. Please listen in, and stay tuned until the final minutes of this podcast: Dan makes a special offer to all you listeners!