Episode 43 hosts Pene Timberlake a Registered Nurse from Sydney, Australia. Pene is one of Australia’s most experienced cosmetic nurse specialists and education managers. She has over 15 years’ experience throughout Australia, New Zealand and the UK, working in several specialist roles including as a clinical trainer, a nurse injector and heading medical affairs. We explore some of the more awkward issues that cosmetic injectors face in their clinics every day: Patients who demand results that don't sit with the injectors taste, handling unrealistic expectations, saying no to treatments, the common complaints that patients have and more.