Travel Industry Mavericks Discuss Klook’s $200M Investment & The Challenges Facing OTAs.

Arival APAC: Round Table. OTAs and Whats Next in Distribution: Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations. This poses many important... by Tourpreneur Tour Business Podcast

27 min listen

How I built City Sightseeing San Francisco and now Magpie Travel- Spotlight on Christian Watts. (23): Christian Watts, founder of City Sightseeing San Francisco and now CEO at Magpie Travel shares his journey in the travel industry in our Tourpreneur Spotlight series. Christian Watts reveals in a candid conversation with Tourpreneur host Shane... by Tourpreneur Tour Business Podcast

50 min listen

APAC Arival - Preserving Cultures, Sustaining Locals and Making Profits: Most online travel startups dream of big funding rounds, big profits and even bigger exits. This startup thinks about preserving Thailand’s diverse culture and supporting local communities. Achi Thamparipattra, CEO and Chief of Fun of HiveSters,... by Tourpreneur Tour Business Podcast

11 min listen

Arival APAC - Ask Me Anything with Klook's Wilfred Fan: Klook has in just a few short years grown to become a leading online travel agency (OTA) for tours and activities across Asia. Now, with a $500 million war chest, they have big plans for global expansion. In this in-depth interview, get the inside... by Tourpreneur Tour Business Podcast

27 min listen

How do I promote my specialty tours? - Ask the Expert (31): How do I promote my specialty tours asks an Edinburgh based tour operator? In this special Ask the Expert edition of Tourpreneur, Shane Whaley brings together tour operator, Olga the owner of Cobble Tales and a digital marketing expert and tour... by Tourpreneur Tour Business Podcast

55 min listen

APAC Arival 2019 - The Power of Passion (Plus Some Hawker Chicken & Rice): How in the world does an Israeli journalist arrive in Singapore and within a few short years develop one of the most talked-about food tours that’s featured by the Singapore Tourism Board? In this talk, Karni Tomer shares her passion, purpose and... by Tourpreneur Tour Business Podcast

13 min listen

APAC Arival - How to Use Data to Improve Your Tours with GetYourGuide's Abhinav Kumar.: Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to design experiences of the future. In... by Tourpreneur Tour Business Podcast

13 min listen

Arival APAC 2019 - Curating Local Culinary Experiences with Cecilia Leung: “Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour or an activity a local experience? Here, Hong Kong-based culinary... by Tourpreneur Tour Business Podcast

16 min listen

Arival APAC: AMA with AirAsia COO Aaron Sarma: Asia’s iconic low-cost carrier has been methodically, if not so quietly, plotting to win big in tours, activities and attractions. In this interview, we sit down with AirAsia.com COO to discuss the carrier's plans for the Best Part of Travel. by Tourpreneur Tour Business Podcast

18 min listen

How to improve guests experience on your tour with Josh Liebman (27): On Episode 27 of the Tourpreneur Podcast Guest Experience Expert, Josh Liebman of the Attraction Pros podcast shares his tips on how we can improve guest experience on our tours. I ask Josh what he's learned by evaluating theme parks and attractions... by Tourpreneur Tour Business Podcast

58 min listen

Facebook Ads for Tour Operators - tips based on a study of 1600 FB ads with Crowdriff's Amrita Gurney (22): On this episode, we talk best practices for Facebook Ads for Tour Operators. Today's guest is Amrita Gurney. She is the Vice President of Marketing at Crowdriff. A couple of weeks ago on the Daily Brief, which is the email I send out every day where... by Tourpreneur Tour Business Podcast

30 min listen

APAC Arival 2019 - Responsible Tourism as Company Culture & Habit: Raj Gyawali, Founding Director of the leading Nepal tour operator socialtours (and Asia’s first Travelife-certified brand), speaks to building a company culture with responsible practices baked into day-to-day operations. He shares how every tour... by Tourpreneur Tour Business Podcast

14 min listen

How Free Tour Guides Get Paid and Why John Wants To Disrupt the Model. (26): We lost some audio on episode 25. so here John talks us through how tour guides of free walking tours get paid and how he is trying to pay his tour guides a full time salary. by Tourpreneur Tour Business Podcast

9 min listen

Special Announcement - Daily Dose of Inspiration for Tour Operators.: Shane announces a new format and series of episodes for the next month on Tourpreneur. For the next four weeks, Tourpreneur will deliver you a daily dose of inspiration as we distill tips and strategies of fellow tourpreneurs in 10 min episodes. by Tourpreneur Tour Business Podcast

5 min listen

APAC Arival 2019 - Why This Online Brand Delivers Offline Experiences: Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with KKDay branded experiences. In this talk, the company's... by Tourpreneur Tour Business Podcast

17 min listen

APAC Arival 2019 - Tour Operators have their say on the big challenges and trends shaping their decisions today and tomorrow.: No aspect of the travel industry is facing more challenges and change than tour operating. New technology and shifting traveler demands are compelling tour companies to change what they offer and how they offer it. This session brings leading... by Tourpreneur Tour Business Podcast

21 min listen

How Erik built a tour operator business from scratch (and how he sold it.): San Francisco tour founder Erik Hormann started with one Volkswagen bus and built a thriving vintage van tour business. After 5 years, he sold it to new owners, bringing the business full circle. This is his story and it is packed with lessons and... by Tourpreneur Tour Business Podcast

59 min listen

How I built a free walking tours business. With John O'Sullivan (25): I've never really understood how companies make money from a free walking tour and John kindly walks us (sorry for the pun) through it. He's a very passionate entrepreneur and in this episode, we had a great chat about how he got started with his... by Tourpreneur Tour Business Podcast

61 min listen

APAC Arival 2019 - Roundtable: There's No Such Thing as Asia: Unless somehow Korean, Thai, Indonesian and Australian travelers all started traveling, behaving and spending the exact same way, it’s clear there’s no single Asian market. This essential roundtable assembles leading online travel agencies (OTAs)... by Tourpreneur Tour Business Podcast

25 min listen

APAC Arival 2019 - Are Asia's Super Apps Defining Our Future?: From WeChat and Go-Jek to Grab, LINE, Meituan and more, Asia’s rising Super Apps are just about everywhere. Theyare offering pretty much everything and are challenging every sector of both online and offline commerce. How will they change the way... by Tourpreneur Tour Business Podcast

25 min listen

APAC Arival 2019: Roundtable on the Future of In-Destination in Asia: Let’s face it: The In-destination industry has been the hottest sector of travel over the past few years. Venture capital keeps pouring in, M&A is accelerating, technology is (finally) taking hold and operators across the region and around the... by Tourpreneur Tour Business Podcast

28 min listen

Arival APAC - Douglas Quinby delivers an overview of the key trends and issues shaping The Best Part of Travel in Asia: An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions with Arival CEO Douglas Quinby by Tourpreneur Tour Business Podcast

18 min listen

APAC Arival 2019 - Understanding the Muslim Traveler: Representing some $150 billion in spend from nearly 200 million travelers across Asia, the Middle East, Europe and beyond, the Muslim traveler marketplace is large and rapidly growing. But the needs and expectations of the segment are distinct. This... by Tourpreneur Tour Business Podcast

14 min listen

YouTube tips for Tour Operators. How Rob generates 90% of his bookings from YouTube. (32): YouTube for Tour Operators. We show you how Rob at TripHacks DC built a youtube channel that delivers 90% of his tour bookings. We also talk about how he got started, and how he competes in the highly competitive area of Washington DC. His tour ranks... by Tourpreneur Tour Business Podcast

56 min listen

How To Build a Sustainable Tour Business with Anula Galewska (28): Anula Galewska, is a Tourpreneur, and a sustainable tourism expert. She helps small and big tourism businesses grow by improving their sustainability operations and marketing. Over the last decade, she has audited tour operators and hotels for... by Tourpreneur Tour Business Podcast

35 min listen

APAC Arival 2019 - Is the multi-attraction pass optimized for operators in APAC?: The flexible, use-as-you-go multi-attraction pass has been on the rise around the world. But is this pass optimized for operators in the Asia Pacific region? This presentation walks through the basics of the multi-attraction pass, and explores whether... by Tourpreneur Tour Business Podcast

14 min listen

How Jeremy turned his passion for NYC into a tour business. (29): Native New Yorker Stands Out by Offering Custom NYC Tours by Tourpreneur Tour Business Podcast

60 min listen

Arival Orlando attendees tell us what they thought of the event (and major takeaways) 33: As Arival Orlando drew to a close, Tourpreneur Host Shane Whaley hit the network lounge and lobbies to ask Arival attendees what they thought of Arival Orlando and what were some of their major take aways. by Tourpreneur Tour Business Podcast

29 min listen

The Story of Secret Food Tours with Linda Denbrock (38): 10 minutes with Linda Denbrock of Secret Food Tours. Secret Food Tours offers delicious food tours in over 55 cities in Europe, the Americas, and Asia. Linda sat down with Tourpreneur Podcast Host Shane Whaley and revealed the mission of Secret Food... by Tourpreneur Tour Business Podcast

12 min listen

Website Tips for Tour Operators with TourismTiger Founder Matthew Newton (50): TourismTiger's Matt Newton is one of the most experienced and knowledgable people I know when it comes to marketing tours and in today's episode, he shares some top website tips for tour operators. His book Sell More Tours (2015) is crammed with... by Tourpreneur Tour Business Podcast

11 min listen

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Travel Industry Mavericks Discuss Klook’s $200M Investment & The Challenges Facing OTAs.

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