16 min listen
APAC Arival - How to Use Data to Improve Your Tours with GetYourGuide's Abhinav Kumar.
APAC Arival - How to Use Data to Improve Your Tours with GetYourGuide's Abhinav Kumar.
ratings:
Length:
13 minutes
Released:
Sep 19, 2019
Format:
Podcast episode
Description
Most tour and activity operators start with passion and follow their instinct and expertise to design great guest experiences. Tomorrow’s operators will use data analysis and careful customer observations to design experiences of the future. In this talk, GetYourGuide’s lead for Southeast Asia walks us through their data-driven journey to custom design a tour product with a partner in Indonesia, and provides insights on how every experience creator can use science as well as art to serve their guests.
Released:
Sep 19, 2019
Format:
Podcast episode
Titles in the series (100)
Arival APAC 2019 - Curating Local Culinary Experiences with Cecilia Leung: “Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour or an activity a local experience? Here, Hong Kong-based culinary... by Tourpreneur Tour Business Podcast