Randy Oostra, CEO of ProMedica, a health and well-being company based in Toldeo, Ohio, joined the Healthcare Insider podcast a few months ago calling for a new model of care delivery and what it will take to get there.  Now, we are continuing the conversation. In this latest episode, Randy Oostra highlights the first and most important pillar of this new delivery model: universal access to care.  Specifically, Oostra explains key policy changes that can be made to significantly increase access to primary and behavioral health services for rural and low-income populations. He also dives into the importance of addressing social determinants of health and how the work in this area needs to evolve.   Stay tuned for the third episode with Randy Oostra in a few months where he will share the importance of addressing the climate crisis and investing in ESG.