Patient portals are an integral way for health systems to communicate and build engagement with patients. During the COVID-19 pandemic, they became even more critical and widely used. However, some patients have concerns about privacy and security — especially as data breaches have been on the rise since the pandemic. In this episode, we’re talking to Karly Rowe from Experian Health on how providers can improve their patient portals to make them safe, efficient, and beneficial to both provider and patient.