In this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode: - Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable - Efficiency in communication in both the sales and service processes at dealerships - Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox - Complexity of integration in dealer software and why sometimes they may take longer than a dealer may consider - Future discussion on EV's and the automotive subscription model - Zach and James close out the conversation with a discussion around Cox's strategy of viewing software products less as in there's own silo and more of an integrated platform Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-james-maynard-of-cox-automotive-on-digital-retail-fixed-opsListen to our other podcast episodes:https://www.sellyautomotive.com/podcastOur Blog for Auto Dealers:https://blog.sellyautomotive.com/blogDownload our Free Guide for Automotive CRM:https://www.sellyautomotive.com/guidesRelated Press:https://www.sellyautomotive.com/pressFollow Us On:Facebook: https://www.facebook.com/SellyAutomotiveTwitter: https://twitter.com/sellyautomotiveLinkedin: https://www.linkedin.com/company/a1-software-group-llc