BloomReach helps companies around the world move fast to create, measure, scale and continuously improve the customer experience. They believe that velocity comes from the ability to adapt quickly to the next touchpoints, channels, and expectations. So their next move was to design AI-driven search and merchandising tools, next-gen content management system, and digital experience platform architecture to be the most flexible on the market. They now solve everyday frustrations for marketers, developers, and eCommerce professionals. Not to mention the deeper technology issues sitting at a company's digital core, so that businesses can deliver a fantastic digital experience to every visitor. When I also learned that they have teams, based in Mountain View, Dallas, Boston, Amsterdam, London, and Bangalore, I had to find out more. I invited Bloomreach CTO, Xun Wang, on to my show to discuss why they are on a mission to become the world's leading customer experience platform for digital business. Xun Wang is passionate about technology and engineering. He led the transformation of Medallia's entire cloud infrastructure to a modern, scalable, efficient, and cost-effective platform. He also led the development of the world's highest quality cloud gaming platform: Nvidia's Geforce Now from idea inception to launch.