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Treat Operational Debt like Tech Debt — Leah Sutton on Elastic’s Distributed Work Playbook

Treat Operational Debt like Tech Debt — Leah Sutton on Elastic’s Distributed Work Playbook

FromIn Depth


Treat Operational Debt like Tech Debt — Leah Sutton on Elastic’s Distributed Work Playbook

FromIn Depth

ratings:
Length:
57 minutes
Released:
Mar 4, 2021
Format:
Podcast episode

Description

Today’s episode is with Leah Sutton, SVP of Global HR at Elastic. Leah’s been in the HR space for over 20 years, and now leads everything from HR operations to recruiting and employee engagement for Elastic’s fully-distributed employee base, which includes over 2,000 spread across 40 countries and 48 states. 
In today’s conversation, we look closely under the hood of what Leah calls Elastic’s “distributed by design” company DNA. She walks us through her learnings tackling challenges companies now are paying close attention to — including how to interview for leaders that can manage well remotely — and even dives into the nitty-gritty details about payroll and compensation across regions. She also outlines a few of the tactics Elastic has leaned on to smooth over some of the language and cultural barriers that often trip up global leadership teams.
Leah zooms out even further to discuss Elastic’s source code, which she describes as not so much a traditional list of values but more the things that make Elastic, Elastic. Finally, she sketches out her pitch for why companies should talk about operational debt as much as they do technical debt.
Today’s conversation is a must-listen for HR leaders and founders — and for folks on the hunt for a more systematic approach to the new challenges of distributed work.
 
Learn more about Elastic’s source code here: https://www.elastic.co/about/our-source-code
 
You can follow Leah on Twitter at @leahesutton
 
You can email us questions directly at review@firstround.com or follow us on Twitter @twitter.com/firstround and @twitter.com/brettberson 
Released:
Mar 4, 2021
Format:
Podcast episode

Titles in the series (100)

Welcome to In Depth, a new podcast from First Round Review that’s dedicated to surfacing the tactical advice founders and startup leaders need to grow their teams, their companies and themselves. Hosted by Brett Berson, a partner at First Round, In Depth will cover a lot of ground and a wide range of topics, from hiring executives and becoming a better manager, to the importance of storytelling inside of your organization. But every interview will hit the level of tactical depth where the very best advice is found. We hope you’ll join us. Subscribe to “In Depth” now and learn more at firstround.com