Chris, Derek, and Lisa talk about the evolution of digital assistants to digital companions, including what is required for a voice assistant to be a companion, and what use cases are best suited for a digital companion. In Condensed Soup, they share their best or worst voice assistant experiences.
Report on https://www.strategyanalytics.com/access-services/ux-innovation/user-experience-strategies/reports/report-detail/digital-assistants-current-experiences-and-areas-for-improvement (User Needs and Satisfaction with Digital Assistants)
Report on https://www.strategyanalytics.com/access-services/automotive/in-vehicle-ux/reports/report-detail/consumer-interest-in-car-based-voice-assistants-good-and-bad-news-for-automakers (Digital Assistants in the Car)
Report on https://www.strategyanalytics.com/access-services/ux-innovation/user-experience-strategies/reports/report-detail/empathetic-technology-a-path-to-a-more-engaging-personalised-human-machine-interaction (Emotion Detection)
https://docs.google.com/document/d/1JEcMyyPGol2QOZoXzI3WmH79WEzOpDhufKHZGfWM_U4/edit?usp=sharing (Episode Transcript)


Questions? Comments? Email us at UXSoup@strategyanalytics.com
Connect on LinkedIn: https://www.linkedin.com/in/chrisschreiner/ (Chris), https://www.linkedin.com/in/derekviita/ (Derek), https://www.linkedin.com/in/lisa-cooper-556343135/ (Lisa)
https://www.strategyanalytics.com/access-services/ux-innovation (Strategy Analytics UX Innovation Practice)