The UX Service at the University of Edinburgh is an example of creating a more matrix-like structure and breaking down silos within an academic institution to create a more holistic experience for students and staff. In this episode, Chris welcomes Duncan Stephen who manages that group to discuss its origins, how a consultancy model works within academia, their projects and methods, and what universities need to think about if adopting this type of model.
https://www.linkedin.com/in/duncanstephen/ (Duncan Stephen on LinkedIn)
https://www.ed.ac.uk/information-services/user-experience (User Experience Service at The University of Edinburgh)


Send us your questions by emailing us at UXSoup@strategyanalytics.com.
https://www.linkedin.com/in/chrisschreiner/ (Chris on LinkedIn)
https://www.linkedin.com/in/lisa-cooper-556343135/ (Lisa on LinkedIn)
https://www.linkedin.com/in/diana-franganillo-luque/ (Diana on LinkedIn)
https://sa-ux.com/ (Strategy Analytics UX Innovation Practice)