Chris welcomes Ben Lundin from Strategy Analytics' Connected Mobility Service to discuss ride hailing, car sharing, bike & scooter sharing, and public transport. They talk about the impact of the pandemic on mobility services, UX issues for mobility, and how self-driving cars fit. In Condensed Soup, Chris and Ben discuss their best, worst, or funniest mobility service experience.
https://www.strategyanalytics.com/access-services/automotive/in-vehicle-ux/reports#Mobility (UX Research on Mobility Services)
https://www.strategyanalytics.com/access-services/automotive/connected-mobility/about-automotive-connected-mobility (Connected Mobility Service)
https://www.linkedin.com/in/benlundin/ (Ben Lundin on LinkedIn)
https://docs.google.com/document/d/1-WgeeA5JSfvcm_bNkJGpR0d8wuA2gsOQglM0dZoaJDc/edit?usp=sharing (Episode Transcript)
Questions? Comments? Email us at UXSoup@strategyanalytics.com
https://www.linkedin.com/in/chrisschreiner/ (Chris on LinkedIn)
https://www.linkedin.com/in/lisa-cooper-556343135/ (Lisa on LinkedIn)
https://sa-ux.com/ (Strategy Analytics UX Innovation Practice)