Ok, maybe not terrorists, but people in general. We speak to Alain Lempereur - Alan B. Slifka Professor of Conflict Resolution at Brandeis University and Affiliate Faculty and Executive Committee Member of the Program on Negotiation at Harvard Law School – about how to negotiate, how to find common ground with multiple parties, and how to use… joy, yes joy, to succeed in your toughest situations. . If you would like to connect with Alain on LinkedIn click here!