Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon

#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon

FromEN - Payments Innovation


#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon

FromEN - Payments Innovation

ratings:
Length:
31 minutes
Released:
Jun 1, 2021
Format:
Podcast episode

Description

These days, banks are finally realizing what almost every other industry has already caught on to:

If you want to succeed, you need to build around customer experiences.

Just ask Alex Wheldon, Co-Founder, President and Chief Product Officer at Rho Business Bank, where he’s helping to usher in the new, customer-focused, paradigm for modern banking.

In this episode, we discuss:


- Why customer-focus is the new zeitgeist for modern banking


- How Rho approaches partnerships


- The example Rho is setting for other financial institutions

To ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!

Until next time!

Listening on a desktop & can’t see the links? Just search for Payments Innovation in your favorite podcast player.
Released:
Jun 1, 2021
Format:
Podcast episode

Titles in the series (100)

The Payments Innovation Podcast: FinTech | Innovation | eCommerce is dedicated to helping business leaders navigate today’s global digital economy. Whether you’re looking to stay informed on the latest in payments technology, listen to experts on the future of eCommerce or simply learn about cutting edge FinTech companies, this podcast is for you. Each episode features an interview with a globally-minded business and tech expert, discussing topics like: global payments, money transfer services, financial innovation and FinTech, eCommerce, APIs, business transformation and more.