34 min listen
Customer Centricity, Silo Busting, and Organizational Agility
Customer Centricity, Silo Busting, and Organizational Agility
ratings:
Length:
18 minutes
Released:
Jan 19, 2021
Format:
Podcast episode
Description
Organizations worldwide are shifting their focus toward customer centricity for lots of reasons, including to build loyalty and drive revenue. But an amazing customer experience isn’t just about customers. In this episode, Tiffani Bova shares her advice about why organizations need to start by creating a great employee experience.
Released:
Jan 19, 2021
Format:
Podcast episode
Titles in the series (100)
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