Today's Nonprofit Problem of the Week addresses CRMs. Are you pleased with the technology you're using to manage your member and donor relationships? Do you have all the functionality you require -- without tons of extraneous options? Call Infamia if you are ready to stop struggling with this essential part of nonprofit management.  And our guest is Joseph Doss of the International Bottled Water Association who helps dispel some of the rumors about the bottled water industry. Did you know that most bottled water manufacturers are small businesses? 90% of IBWA's members have revenue under $10 million, and a large number are multi-generational family businesses that have been filling water coolers and stimulating office conversation for decades. The water bottle industry has greatly reduced their impact over the last 15 years while working to shrink their bottles and cut back on waste. If you're a devoted tap water drinker or a lover of bottled water, you won't want to miss the insights in this episode.  Joe Doss is President and CEO of the International Bottled Water Association (IBWA).  He has extensive experience in food and drug issues, government relations, public affairs, association management, and legal matters.  Joe has a B.A. in government from The College of William and Mary and a J.D. from George Mason University School of Law, and he is a member of the Bar in Virginia and the District of Columbia.   The International Bottled Water Association (IBWA) is the authoritative source of information about all types of bottled waters, including spring, mineral, purified, artesian, and sparkling. Founded in 1958, IBWA's membership includes U.S. and international bottlers, distributors and suppliers.