In recent coaching sessions, Matt and Garrett have noticed that many agents are missing opportunities to go above and beyond for their clients, and are not taking extreme ownership of their businesses and themselves. When questions come up, or something goes wrong in a transaction, the best thing you can do for your client is be their expert and handle the situation for them - gather all the information, make phone calls, do the research, and make sure you are getting the job done. Passing the buck is not only unprofessional, but it also creates confusion and stress, and gives away all your power. When you own the outcome and take responsibility for doing the best job possible, your value as an agent will prove undeniable, even if you don’t get the results you were hoping for. As Matt points out, taking ownership may not guarantee results, but it guarantees you the freedom of direction and more opportunity with your clients moving forward. Whether it be with your work, health, or wealth creation, Matt and Garrett discuss the idea of taking ownership today - no one else can save money or eat a healthier diet for you. Only you can make this happen. They talk about not making excuses or blaming other agents, and how taking ownership allows for incredible growth and new problem solving. They acknowledge that this is an ongoing journey, and that changing your belief system can be difficult. However, the consequences of not owning the outcomes in your life will be even more challenging. This does not mean you have to do every single thing that comes across your plate, but instead you can focus on changing your processes and looking for ways to add value. Today’s profound conversation reminds us that there are opportunities for growth and excellence all around us, and if we take ownership of those moments instead of letting them pass us by, we can grow and improve in countless areas of our lives. Join the growing Ninja Selling Podcast group on Facebook at www.facebook.com/groups/theninjasellingpodcast, where you can ask questions, give advice, and connect with other Ninjas. If you have not been accepted to the group yet, please check your messages for a follow-up from Matt. You can also leave a voicemail with your direct feedback at 208 MY-NINJA. And visit NinjaSelling.com/events for more information about upcoming open installations.   Episode Highlights:  Terri Johnson is offering two open Ninja installations in August (August 10 and 23) Visit NinjaSelling.com/events for more information Today’s topic is about the challenging skill of taking ownership of your business and yourself Delivering Happiness by Tony Hsieh will give you incredible insight on taking ownership in your life Garrett’s observation that a lot of agents are not grabbing opportunities and running with them as they come up It’s important to take extreme ownership of opportunities to go above and beyond for your clients, for example when questions come up or things go wrong Owning the outcome Example of problems coming back on home inspections When you blame others or pass the buck, it creates confusion and stress, and gives away all the power to other parties Taking ownership may not guarantee results, but it will guarantee more freedom of direction and more opportunity with your clients down the way Example of eating healthy and taking extreme ownership over what you put in your body, even when temptation is readily available Taking ownership as it relates to wealth creation for agents You need to take ownership of putting money away now as no one else is going to do this for you Matt and Garrett hear a lot of agents complaining that something was the other agent’s fault Taking ownership allows you to grow, learn, find new solutions This can apply to anything in your life If you’re not taking ownership, it’s very easy to make excuses Brokers who complain that their agents are not productive need to remember that they hired them This also applies to agents who c