Paul Faust is President at RingBoost and Founder of 1800Prepare.com. He is a sought-after speaker with recent engagements in the telecom and legal marketing industries. Paul appeared on the TV show The Office as "Cool Guy Paul", a role he inspired himself. Top 3 Value Bombs: 1. It’s not enough to answer the phone calls coming in - make sure that you're truly building that relationship and giving your clients what they need. 2. It's expensive to hire somebody and train them. But when they build a relationship with a client, that’s going to lead to future business, referrals, and other things that you just can’t scale. 3. Technology levels the playing field for everybody. But technology can never replace YOU. Get a discount on your next local number purchase at - RingBoost.com/fire! Sponsors: HubSpot: Learn how to grow better by connecting your people, your customers, and your business at HubSpot.com! Thrivetime Show: Looking for a business coach? Make this a summer to remember and schedule your free consultation today with Clay Clark, a former SBA Entrepreneur of the Year, at ThrivetimeShow.com/fire!