Future of Customer Service in a World of Social Messaging and AI

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Future of Customer Service in a World of Social Messaging and AI

FromWharton Business Daily

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Length:

31 minutes

Released:

Jul 13, 2018

Format:

Podcast episode

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Joshua March, Founder and CEO of Conversocial, joins host Americus Reed to discuss his new book "Message Me," about the future of customer service in this world of social media messaging and AI on Marketing Matters. See acast.com/privacy for privacy and opt-out information.

Released:

Jul 13, 2018

Format:

Podcast episode

Titles in the series (100)

Bringing together top leaders, innovators and renowned faculty from the Wharton School of the University of Pennsylvania discussing topics that matter to consumers and the business world. See acast.com/privacy for privacy and opt-out information.

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Future of Customer Service in a World of Social Messaging and AI

Future of Customer Service in a World of Social Messaging and AI

Description

Titles in the series (100)

More Episodes from Wharton Business Daily

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