In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Stef Caldwell, Head of Sales (West Coast) for Narrative Science, about scaling the human touch, building community, and the relationship between CS and CX. Listen to more CX conversations on Ethan's podcast, The Customer Experience Podcast by clicking through one of the following links to your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts