In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Vanessa Van Edwards, lead investigator at Science of People and author of Captivate, about specific tips to connect and communicate with people more effectively in person and in video. Listen to more episodes of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player: Apple Podcasts Spotify Sticher Google Play Google Podcasts To find the other podcast we recommended in today's episode, check out The Sales Engagement Podcast on Apple Podcasts or wherever you do your listening!