We speak to community management Richard Millington of FeverBee and ask him the following questions:

Tell us about FeverBee and what you do there?
What are the challenges communities are facing in 2016?
What is the difference between visible engagement and valuable engagement?
What’s the danger of being in the 'showbusiness' industry?
What is the importance of microskills to achieving valuable engagement?
What does valuable engagement look like?
What is the output of engagement?
What are 3 examples in this field that inspire you?
What’s the next big thing in this space?
Where can we learn more about you and your work?

And of course we get Richard's word of wisdom at the very end.

Article: http://linkhumans.com/podcast/richard-millington-feverbee
Show notes: http://linkhumans.com/podcast
Subscribe on iTunes: http://bit.ly/smknowhow