FOOD+DESIGN+SERVICE (Excellence) = SALES + MANAGEMENT = ASSET GROWTH Francis Loughran, founding director of Future Food, specialising in Food, Restaurant and Hospitality Consultancy shares his insights on the importance of hospitality mindset to reinvigorate the hospitality industry. -Using solid and relevant data and personal experience to master planning a customer-centric food and hospitality mix -Calculating sustainable volumes of food and hospitality to ensure MAT maximization, a balanced mix and future proofing order to reduce risk -Develop a mix that reflects a range of authentic and passionate-food operators - local, national and international -Proven food and hospitality operators that understand the values and vision of the mall project and implement the business of food approach to the business case and creativity of passionate foodies. Food and design are inseparable – design to succeed and budget accordingly