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How the CEO of 6,500 Person PTC Gets His People to Embrace Change

How the CEO of 6,500 Person PTC Gets His People to Embrace Change

FromGreat Leadership With Jacob Morgan


How the CEO of 6,500 Person PTC Gets His People to Embrace Change

FromGreat Leadership With Jacob Morgan

ratings:
Length:
64 minutes
Released:
Sep 20, 2020
Format:
Podcast episode

Description

Jim Heppelmann is the CEO of PTC, a technology software company with 6,500 employees in 30 countries. Jim was named one of “7 IoT leaders to Watch in 2017” by Hewlett Packard Enterprise, he was recognized as “IoT CEO of the Year” by PostScapes, “Technology CEO of the Year” by the Massachusetts Technology Leadership Council, and he received the CAD Society Leadership Award for his work with the Internet of Things.  Together with Harvard Professor, Michael Porter, Jim has co-authored three highly influential articles on the transformational impact of the Internet of Things on business.  Jim grew up on a dairy farm in Minnesota as one of eight children. It was during his upbringing on the farm that he really learned the value of hard work as well as the ability to take things apart and put them back together, which is in part why he was successful as a mechanical engineer.  It was actually one of his older sisters who inspired him to attend college and study to become an engineer in the first place. After she graduated from college and got her first job she was already making as much as their parents, and Jim was amazed by that. So engineering brought him to college, but once he got there he fell in love with computer science.  He studied at the intersection of where software meets engineering, which turned out to work great as he is now the CEO of a company that produces software for engineers. An inside look at the role of CEO A lot of people may think they have an idea of what CEOs do throughout the day, and of course it differs a bit for each CEO depending on the organization. But Jim shares what it is like for him day to day as a CEO.  He says, “I don't want this to sound derogatory in any way, but maybe I'm responsible for herding cats, because there's a lot of people that are part of a lot of initiatives, a lot of programs, a big organization. And I'm trying to keep all of that moving in the right direction generally. So I'm not doing the precise tweaks, but try to keep everybody understanding where we're going. And make sure they're moving in that direction, and they're moving at the right pace. So that, you know, it all comes together each quarter when we're delivering products or projects or trying to make the quarter quarterly results happen.” He also shares that a large part of his day is made up of meeting with his people to check in to see how things are going, what projects they are working on, how they are solving problems, etc...He doesn’t try to tell people what to do, but he makes suggestions and tries to guide people in the right direction.  One part of the job that gives him a lot of energy is interacting with customers. He really enjoys figuring out what it is they are trying to do, how PTC can help them, and getting feedback on the good and bad aspects of their products. All in all Jim sees himself as the vision guy. While he realizes the need for internal meetings and keeping the organization on track, he really loves working with the engineers on the next generation approach they are building and working with the customers on where the company is going and the vision for the future of PTC.  Why CEOs should have a short attention span Jim often wakes up in the middle of the night with new ideas or ways to solve a problem. And the joke at PTC is that about the time Jim gets bored with something that is when it really starts to work. That’s because as long as he is focused on solving something he is going to come in to work with those middle of the night ideas to keep tweaking and fixing certain things.  But Jim believes that CEOs should be a little impatient and have a short attention span. Why? Because Jim says the biggest problem with CEOs at his level of tenure is they have become entrenched in old thinking.  About some CEOs, he says, “They made a decision five years ago. Maybe even eight years ago, and for a couple years, they improved it a little bit. And then they've just spent the last five years tel
Released:
Sep 20, 2020
Format:
Podcast episode

Titles in the series (100)

Join futurist, best-selling author, and speaker Jacob Morgan as he explores the future of work. In this podcast Jacob sits down with some of the world's top business leaders and authors to get their perspectives, insights, and ideas on everything from technology and artificial intelligence, employee experience, leadership, careers and jobs, workforce trends, diversity and inclusion, purpose and meaning, the 4th industrial revolution, data and analytics, and a whole lot more! You will also learn the unique strategies and approaches that the top organizations around the world are deploying for their own workforce. Jacob's work has been endorsed by the CEO's of: T-Mobile, KPMG, Cisco, Schneider Electric, SAP, Nestle, Best Buy, St. Jude Children's Research Hospital, the owner of the Golden State Warriors, and many others. If you want to future proof your career and your organization then this is the show for you