Communications consultant Sharon Steed delves into how you can develop more empathy in communication and why it is needed in the workplace.   You'll Learn: Why people aren’t listening anymore Pro-tips for being empathetic even with people you don’t like Three ways to tackle difficult conversations   About Sharon: Sharon is an international keynote speaker and consultant focusing on improving communication through empathy. A life-long stutterer, Sharon users her speech impediment to teach what empathy is and how to use it as a foundation for positive and effective communication. She's spoken about this at conferences both nationally and internationally; at companies; and various events spanning multiple industries.   View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep182