When you start your insurance journey from scratch you rarely have moments of certainty. That's because you're experiencing everything for the first time and have to figure things out for yourself. There's no established legacy to lean on for support and offer experienced guidance. The only thing you have are the bold new proceses you've seen enough value from to define and repeat. That's what I talk to Adrin Monreal, of Monreal Insurance, about exactly how powerful his moment of validation was.