When Ed Razek, the CMO of Victoria’s Secret, made disparaging comments about Heidi Zak’s company ThirdLove, she stood up for herself and all women. Her response? An Open Letter to Victoria’s Secret in The New York Times. We talk with Heidi about the open letter, the aftermath that followed, and share the story of lingeries’ most interesting challenger brand. Learn more about how HubSpot can help you grow your business at HubSpot.com/CustomerLove