44 min listen
438: How to Earn Fierce Loyalty Through 3 Key Principles with Sandy Rogers
438: How to Earn Fierce Loyalty Through 3 Key Principles with Sandy Rogers
ratings:
Length:
47 minutes
Released:
May 13, 2019
Format:
Podcast episode
Description
Sandy Rogers shares the three core principles required to earn the devotion of both customer and colleague. You'll Learn: The 3 core loyalty principles of responsibility, empathy, and generosity How indifference can destroy loyalty The importance of weekly team huddles for reinforcing new behaviors About Sandy: Sandy Rogers is the leader of FranklinCovey’s Loyalty Practice. He was previously Senior Vice President at Enterprise Rent-A-Car. During his 14 years there, Sandy managed the turnaround of the London, England operation and led the teams that developed Enterprise’s marketing strategy and system for improving customer service across all branches. Before Enterprise, Sandy worked in marketing at Apple Computer and at P&G. He is a graduate of Duke and Harvard Business School. View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep438
Released:
May 13, 2019
Format:
Podcast episode
Titles in the series (100)
F. THINKING. Subtle Shifts in Thinking for Tremendous Resilience with Charlie Harary: Charlie Harary explores how to adjust your recurring thought patterns to find your greatness, enhance emotional wellbeing, and enjoy work more everyday View transcript, show notes, links, and more at http://AwesomeAtYourJob.com by The Archive of Awesome